What to compare when choosing a parcel auditor

If you already use a parcel auditor, comparing alternatives starts with understanding your current arrangement. A recovery total is useful, but it is only one part of the evaluation.

Start with the commercial terms

Ask how the service is paid for, what applies to recovered funds and what other fees or commitments exist. Franklin Parcel’s offer is that you keep 100% of all recoveries. Review the complete agreement when comparing options.

Understand the actual review scope

“Parcel audit” can describe different services. Ask which recovery categories are covered, which analysis is included and what work requires a separate engagement. For Franklin, discuss guaranteed-service refunds and unused or voided labels where applicable, along with the relevant analysis services. Do not assume every invoice issue is included.

Ask what you will see

Find out how the provider explains the work performed and the findings. Useful questions include: What was examined? What was found? What does it mean? What action, if any, follows?

Check how the service fits your shipping program

Your service mix, package profile and available data influence what a review can establish. Describe your actual operation rather than choosing a provider from a generic savings claim.

Bring your questions to a conversation

A brief overview of your current arrangement and what you would like to improve is enough to begin. Our team can help clarify the appropriate next step.