Why keeping your recoveries is only part of the picture

Keeping recovered money is an important commercial consideration. A useful parcel service should also help you understand what is happening across your shipping program.

Recoveries and cost analysis answer different questions

A recovery concerns an eligible refund. Analysis can explain cost drivers such as minimum charges, dimensional weight, accessorials and service choices. A charge can deserve attention without being refundable.

Ask for context around the numbers

A spending change may reflect volume, shipment characteristics, service mix, pricing or multiple factors together. Looking at a total without that context can lead to the wrong conclusion.

Make the work visible

Clear reporting should show what was reviewed and explain the relevant findings. Ask how the service communicates observations and how recommendations connect to your own shipments.

Evaluate the complete fit

Compare service scope, delivery, access to useful explanations and commercial terms. Franklin’s 100%-of-recoveries offer belongs in that comparison alongside the work your business needs.