Business parcel guide
Subscription parcel auditing vs percentage-of-refund fees
A refund-share fee takes an agreed portion of recovered amounts. A subscription charges separately for the agreed services. To compare them, consider total fees over the same period, the recovery definition and the work included—not just the percentage retained.
What does a percentage-of-refund arrangement mean?
Under a recovery-sharing agreement, the fee is calculated from a defined recovery base at an agreed percentage. Ask what counts toward that base, which credits are included and when a fee becomes payable. Read the actual proposal; do not assume every provider uses the same percentage or definition.
A claim identified, a claim submitted and a credit posted can refer to different stages. Before comparing fees, establish which stage and period the agreement uses. This guide is published by Franklin Parcel, LLC to explain its alternative; it is not an independent ranking of providers.
What does Franklin’s subscription mean?
Franklin is paid by subscription, not by taking a share of recoveries. Customers retain 100% of recovered funds and pay separately for the agreed service. The subscription pays for the agreed parcel services and is separate from the recovered funds your business retains.
The service includes parcel auditing and recovery work with ongoing analytics, reports, cost breakdowns and access to expertise. Franklin supplies tools, maintenance and people so the customer does not need to build a dedicated parcel operation. Compare scope alongside price.
How do I compare total fees fairly?
Use the same period and a recovery amount defined consistently across the proposals. Under a simple refund-share arrangement, the recovery-related fee is the agreed percentage multiplied by its recovery base. Under a subscription arrangement, total the applicable subscription charges for the same period and include any other agreed fees.
To find the financial difference for your business, compare your actual recovery-sharing fees with the subscription quote over the same period. Include reporting, parcel expertise and the internal work each service handles so the comparison captures the full value.
What does a 50% share look like on $100,000?
Illustration only: if an agreement takes 50% of $100,000 in recoveries, the business retains $50,000 and the recovery share is $50,000. With Franklin, the business retains the $100,000 in recovered funds and pays its subscription separately. The difference in retained recoveries is $50,000 before Franklin’s subscription and any other applicable fees.
This is not a customer result, a promised recovery amount, a net-savings claim or a statement that all auditors charge 50%. Substitute your actual agreement and subscription quote. Do not compare a full year’s recovery total with only one month of subscription charges.
Keep the work and continuity in view
Compare who checks invoices, audits shipments, investigates billing issues, files eligible claims and explains the reporting. Franklin checks every UPS and FedEx invoice one by one and audits every shipment. Eligible GSR and void claims are flagged and filed; broader billing recovery can involve manual review and email.
Customers keep their carriers, account ownership and shipping process. To discuss an alternative, start with your present audit arrangement, volume and the work your team needs handled. The first conversation can clarify scope and next steps without entering carrier credentials into the public form.